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CRM is the acronym for Customer Relationship Management. By definition CRM is a software, a marketing strategy carried out through the mediation of the internet.
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Computerworld is a news-driven Web site, providing timely coverage of developments in the Web services space for CIOs, CTOs and IT managers at enterprise-sized companies.
CRM Software Definition SMB - CRM Guide Results for CRM Software ... link here
ALSO CALLED: Analytical CRM Software and Customer Analytics Software DEFINITION: Software that analyzes data about an organization's customers and presents this data in such a way ...
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